Shipping policy
📦 Shipping Policy
Last updated: October 13, 2025
Thank you for shopping with TAC Engineering! Below you'll find details about how we handle shipping, delivery times, and more.
đź•’ Order Processing
All orders are processed within 1–3 business days (excluding weekends)
We currently offer the following shipping options:
Domestic Shipping (within United Kingdom ):
-
Standard Shipping: 3–5 business days
- Collection from Caernarfon
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email.
If you haven’t received tracking information within 3 business days, feel free to contact us.
📬 Lost, Damaged, or Stolen Packages
We are not responsible for lost or stolen packages marked as "Delivered" by the carrier.
If your package arrives damaged, please contact us within 48 hours with photos so we can help resolve the issue.
Make sure your shipping information is entered correctly at checkout—we can't guarantee replacements or refunds for incorrect addresses.
âť“Need Help?
Have a question about shipping or an existing order?
📧 Contact us at: tacengineeringltd@gmail.com